Frequently Asked Questions
|
Frequently Asked Questions
The frequently asked questions are grouped by category. Simply select a category from the list below, and then select
a question to view the answer.
Parts
What payment services are available?
MasterCard, Visa, Bankcard, Eftpos, Direct Debit & Cash We deliver to all registered business addresses in the metropolitan & rural areas
- Freight charges will apply where applicable.
Our Service Departments in Burwood and Hawthorn would be glad to be of assistance. They can be contacted on:
Click here to see if your phone is compatible with Genuine Mazda Bluetooth. What warranty is available on Mazda Genuine Parts?
Genuine Mazda Parts come with a 24 month/40,000 km warranty. This applies from the invoice date or until the vehicle the part is installed to travels a distance of 40,000 km’s from installation.
LIMITATIONS
The limitations noted in New Vehicle Warranty also apply to this warranty.
Dealer fitted accessories attract this warranty.
This warranty only applies to retail sales paid for in full by the customer. The exception is when a part is replaced under the terms of this warranty. The 24/40,000 km term recommences with the re-supply of the replacement part.
Parts damaged as a consequence of the failure of the main cause part will also be covered, although no “upgrading” or “reconditioning” will be accepted.
This warranty applies to all vehicles imported by Mazda Australia.
| Mon-Fri |
8.30am-5.30pm |
| Sat |
9.00am-12.00pm |
For further information on trading hours, click here. Click here to view the full range of Mazda Genuine Accessories online. Simply click on the model you're interested in and follow the prompts. You can also contact Penfold Parts on 1300 858 084 with any queries. How do I contact the parts department for information?
You can contact the Parts Department via phone or visit our showroom at:
11-15 McIntyre Street
Burwood, VIC 3125
T: 1300 858 084
F: 03 8808 1199
Penfold Parts carries a wide range of Mazda parts and accessories. Penfold Parts can be contacted at:
11 - 15 Mc Intyre Street
Burwood, Vic, 3125
Ph: 1300 858 084
Mazda models fitted with a passenger side airbag cannot use a dashboard mat. Using one may interfere with deployment of the air bag in the event of a collision.
Please contact Penfold Parts on 1300 858 084 with any queries on fitting a dashboard mat or any other accessories. Most current Mazda models have a Genuine Mazda Bluetooth accessory option available. Click here for further information on the accessories available, by entering your vehicle model and requirements.
|