What are the opening hours of the Penfold Mazda sales department?
Penfold Mazda - Burwood
| Sales |
Mon - Sat |
8.30am - 6.00pm |
I’ve just purchased a new Mazda and have some questions. Who should I contact?
If you have any queries whatsover relating to your new vehicle, please do not hesitate to contact your Penfold Mazda Sales Consultant on (03) 9268 1222.
For service specific enquiries, please contact the Penfold Mazda Service Centre on (03) 9268 1294.
I want to provide feedback about my sales experience, who can I contact?
You should receive a sales survey within the first month of purchasing your new vehicle. Your feedback on each aspect of the sales and delivery experience is important to Penfold Mazda.
To provide additional feedback, please do not hesitate to contact Penfold Mazda on (03) 9268 1222
I need to discuss my sales contract. Who do I call?
A sales contract is a legally binding document between a customer and Penfold Mazda. Both parties are required to abide by the terms and conditions of the contract.
Please contact your sales consultant at Penfold Mazda with any queries on (03) 9268 1222.
Are Mazda prices the same at all dealerships?
Mazda Australia, as the distributor, publishes the Recommended Delivered Price (RDP) for each model by State. Click here to access pricing information for Mazda.
Penfold Mazda is an independent business and the Trade Practices Act forbids the fixing of prices across the dealership network. Since prices are at the discretion of each dealer, it is possible they could vary across the network. Market forces and the spirit of competition will ultimately determine the final negotiated price.
Click here for further information on Penfold Mazda's Competitive Pricing Policy.
How long do I have to wait for my new Mazda?
Penfold Mazda takes great care in predicting the particular demands of our customers with regard to model mix, colour and specification in order to have stock on hand for immediate delivery.
Mazda models are highly regarded and occasionally their popularity means a short wait is unavoidable. If no stock is available locally, Penfold Mazda has the means to locate a particular model for sale wherever in Australia it may be.
Dealership stocks are replenished at regular intervals, however if your needs are urgent ask your Penfold Mazda Sales Consultant if a particular vehicle can be transferred for you. Payment of a transfer fee may be applicable.
To enquire about availiblity please contact Penfold Mazda on (03) 9268 1222.
I want to buy a Mazda now. Where should I look for specials?
If you intend to make a purchase soon and are looking for specials on the latest Mazda's, click here.
We encourage you to visit Penfold Mazda and discuss your purchase requirements with one of our experienced sales consultants.
When are the Mazda major sales events?
Penfold Mazda conducts local sales events on a regular basis. Sales campaigns occur periodically throughout the year and are widely promoted in the media and our website. Click here to find out the latest offers.
M-Day is an eagerly anticipated once a year promotion usually held early in the fourth quarter of the calendar year. Offering free registration and CTP, free roadside assistance, free accessories and extended factory warranty, this is the perfect time to buy. For more information on M-Day, click here.
Can I pay with a Personal Cheque or Company Cheque?
Bank cheques are acceptable on delivery. Personal and company cheques can only be made under prior arrangement.
Do you arrange insurance?
Our team of highly qualified business managers, renowned for their knowledge and personal approach, will take the time to discuss your insurance requirements. They can design a cost- and tax-effective package specific to your individual or business circumstances.
For a competitive quote, please contact one of our Business Managers.
How long does it take for the vehicle to be in my name?
You will receive papers from Vicroads approximately 6-8 weeks from the transfer being advised to Vicroads.
Please contact your sales consultant if you do not receive your papers within this time frame.
Can I pay with my Credit Card?
Visa and Mastercard are accepted. These may incur additional fees.